Exam information

Exam 9L0-066: OS X Yosemite 10.10 Troubleshooting

which of the following tools or techniques would be best to further evaluate the issue?


Adam has a MacBook Pro (Retina, 15-inch, Late 2013) that he uses for video editing and graphicdesign. He explains that after about an hour of use, the machine seems to operate more slowly. Theissue gets worse as time goes on until he has to restart the machine. After you ask some […]

What should Henry do first?

Henry has verified his Mac can run OS X Yosemite and is ready to upgrade. What should Henry dofirst?

What does this indicate?

Juan attempted to install OS X onto an iMac by copying the hard drive of a different Mac he owns.The prohibitory symbol. What does this indicate?

What should Mary do to prevent searching in this specific folder?

Mary does not want a folder named Finance in her Documents folder to be searched when usingSpotlight. What should Mary do to prevent searching in this specific folder?

Which of the following features of OS X will help protect you from downloading and installing malicious software on your Mac?

Which of the following features of OS X will help protect you from downloading and installingmalicious software on your Mac?


which of the following indicates a backup that is only available on the disconnected backup drive?

Autumn is traveling for business and is attempting to complete some work on her MacBook Air whileshe is waiting at the airport for her next flight. She is attempting to recover an earlier version of atext file, but her computer is not connected to her backup drive. In the full-screen Time […]

Which of the following best describes the issue?

Stacey states that the light on her recently purchased Apple Wireless Keyboard continuously blinks.Which of the following best describes the issue?

How is John alerted to his initial backup status with Time Machine in OS X Yosemite?

John wants more information about backing up his data in OS X. You inform him of Time Machineand show him how to start process at home. He is concerned that the backup will fail and he will notbe able to determine if the process worked. How is John alerted to his initial backup status with […]

which startup disk to choose?

At which stage in the startup process does the Mac know which startup disk to choose?

Which of the following questions might help you isolate the issue for Samuel?

Samuel is attempting to restore his MacBook Air (Mid 2013) from his Time Machine backup using theOS X Recovery system. Although he has restored individual files from the Time Machine backup inthe past, he is not given the option to Restore from Time Machine while in Recovery. Which of […]



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