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Exam 350-060: Cisco SP Operations Written

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which type of monitoring do these tools perform?

Certain tools conduct ongoing polling of a network device or managed system to determine itsstatus and availability, and they generate an alert (event) for any exceptions that require aresponse or action. According to ITIL® v3 framework, which type of monitoring do these toolsperform?

which type of monitoring?

According to ITIL® v3 framework, tools designed to detect and correlate alerts or communicationsthat have been directed to a listening device or monitoring agent are performing which type ofmonitoring?


what type of Service Operational Management process monitors all managed occurrences within the managed network environment allowing for normal operation?

According to ITIL® v3 framework, what type of Service Operational Management processmonitors all managed occurrences within the managed network environment allowing for normaloperation?

which type of service operational management process is used to restore service as soon as possible to minimize operational impact through the managed network environment?

According to ITIL® v3 framework, which type of service operational management process is usedto restore service as soon as possible to minimize operational impact through the managednetwork environment?

which type of service operational management process involves root-cause analysis to identify…?

According to ITIL® v3 framework, which type of service operational management process involvesroot-cause analysis to identify and resolve the cause of events and incidents that impact themanaged network environment?

which type of event is implied when an unauthorized user has attempted to log onto a managed application?

According to ITIL® v3 framework, which type of event is implied when an unauthorized user hasattempted to log onto a managed application?

which type of event signifies that the memory utilization of a server reaches (or exceeds) within 10 percent of its highest acceptable performance level?

According to ITIL® v3 framework, which type of event signifies that the memory utilization of aserver reaches (or exceeds) within 10 percent of its highest acceptable performance level?

which data is included in the event record, and where those events are logged?

According to ITIL® v3 framework, which specific Event Management mechanism includes howevents are generated, which data is included in the event record, and where those events arelogged?

what type of new application testing is highly recommended prior to deployment?

According to ITIL® v3 framework, software applications that are designed to support eventmanagement include error messages and codes that clearly indicate the specific point of failureand the most likely cause. As an organization testing new applications for deployment within […]

which of the knowledge component groups contributes to the thorough design of event detection and alert mechanisms that are used in event management?

According to ITIL® v3 framework, which of the knowledge component groups contributes to thethorough design of event detection and alert mechanisms that are used in event management?

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